Job Description

Guardian Family Dental is a patient-focused, family dental practice committed to providing comfortable, comprehensive dental care for patients of all ages. Our team delivers compassionate service, modern dentistry, and a welcoming environment where every smile matters.

The Office Manager oversees the daily business operations of the dental practice and ensures an exceptional experience for both patients and staff. This role leads team members, coordinates office workflow, drives key business goals, and helps optimize practice performance. The ideal candidate is organized, proactive, and a hands-on leader with excellent communication skills. 

Key Responsibilities

• Lead day-to-day management of the dental office to ensure smooth, efficient operations. 
• Oversee scheduling, patient flow, billing, and insurance processes. 
• Monitor performance metrics (production, collections) and implement improvements. 
• Ensure compliance with office policies and regulatory standards (HIPAA/OSHA). 
• Manage supply inventory and office resources.

Team Leadership

• Hire, onboard, coach, and develop front office and support staff. 
• Provide leadership and build a positive, collaborative team environment. 
• Conduct regular staff meetings, performance reviews, and training. 
• Address employee concerns and support conflict resolution. 

Patient & Financial Management

• Ensure patients receive top-tier service and that treatment plans are presented professionally. 
• Manage patient financial arrangements and collections with tact and professionalism. 
• Collaborate with insurance carriers and oversee billing accuracy. 
• Submit payroll accurately and on time. 

Qualifications

• Previous dental office management or healthcare leadership experience preferred (2+ years ideal). 
• Strong leadership, communication, and organizational skills. 
• Solution-oriented mindset with attention to detail and a patient-first attitude. 
• Comfortable with dental practice software (e.g., Dentrix, Eaglesoft) and office systems. 
• Familiarity with dental insurance and billing processes. 
• Professional demeanor and ability to maintain confidentiality.

Office Hours & Schedule

Guardian Family Dental operates during the following hours:

• Monday: 8:00 AM – 5:00 PM
• Tuesday: 8:00 AM – 5:00 PM
• Wednesday: 8:00 AM – 5:00 PM
• Thursday: 8:00 AM – 5:00 PM
• Friday: By appointment only
• Saturday: Closed
• Sunday: Closed

Why Join Guardian Family Dental?

We are committed to delivering compassionate care and fostering a supportive, team-oriented workplace. If you are a motivated leader who thrives in a collaborative environment and wants to make a meaningful impact on patient experience and practice success, we’d love to hear from you!

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